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comfort hills


August 2010


Comfort Hills

Comfort Hills is an assisted living facility in Letcher County, Kentucky. The business was established in 2009 by two retired social workers who saw firsthand the great need for caregivers for the developmentally disabled and the elderly. Says Executive Director Glenda Banks, “After working in the helping or service field for a lifetime, I guess this type of work get in your blood and you miss building relationships with people.”


Comfort Hills offers 24-hour assisted living services seven days a week and is certified by the Kentucky Department of Aging and Independent Living. Services include direct assistance with daily living as well as assistance making arrangements with employment agencies or for health care.


Eastern Kentucky has only three other assisted living facilities despite the growing population of people needing assisted living support. Community services such as eldercare and disability support are one of MACED’s targeted interest areas for lending activities because of the important community benefits they provide.


Ms. Banks explains, “We were told about MACED by Larry Park of Hazard Community College who was helping us prepare a business plan. We called for an appointment and were scheduled within a couple of days. The staff gave us an outline of what they needed and the process moved quickly.” MACED extended a loan of $53,149 in September 2009 to assist with start-up costs and to provide working capital for direct costs such as food, personal items and payroll. The funding provided a crucial bridge in the lag time before state reimbursement funds were received.